FAQ

  • Is my order secure?
  • How is my product shipped?
  • What type of payments do you take?
  • What sizes of bears do you have?
  • When will my order be shipped?
  • How is my product wrapped for shipment?
  • What are your return policies?
  • Is my order secure?

    Yes, we have a secure site for ordering. We do every thing in our power to make sure when you order it is going to a secure site.


    How is my product shipped?

    Shipping   FREE SHIPPING On Orders In The USA              


     We can track your order, insure it and save you money over other shipping methods available. If you prefer to use another delivery method, i.e. FedEx or UPS, please contact us and we will be pleased to give you a quote using your preferred method.


    WE SHIP BY PRIORITY MAIL


     


    What type of payments do you take?

    We take Master Card, Visa, Discover, American Express. 


    What sizes of bears do you have?

    Our bears come in two sizes, an 8 inch bear or a 14 inch bear.


    When will my order be shipped?

    Orders placed after 3pm EST will be shipped the following business day.


    Orders placed after 3pmEST on Friday will be shipped on the following Monday


    Place your order by 3pm EST Monday - Friday and we will ship your order on the same day.


    How is my product wrapped for shipment?

    We wrap each bear up in wrapping paper and securely place them in boxes for delivery. Along with the bears we include the bearth certificate.


    What are your return policies?

    If you ever order our bears and it is damaged on delivery, we will replace it. Just contact us through this site or through my email. 





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